Shipping & Delivery

How much does shipping cost?

Free or low-cost delivery options. EU orders under €150 delivered duty paid. Extra fees may apply for larger orders and non-EU destinations.

How do I track my order?

Track your order with the provided tracking link. Updates to the link may take up to 24 hours. For Royal Mail international orders, check your county local postal site.

How long does delivery take?

Orders placed before 12 noon will be with our courier on the same working day. Orders placed after 12 noon or over the weekend will be with our courier the next working day. Over the UK bank holidays, orders will be shipped the next working day. Deli

My order has been returned to sender, what does that mean?

Orders that are returned to the sender are usually due to an incorrect address format, multiple failed deliveries or failure to collect from a local collection point. If you wish your order to be reshipped, a fee will be required first. Please contac

Incorrect address at the time of order

Please ensure the correct shipping address is added to the order. SWEAT GUARD® cannot accept responsibility if the incorrect address has been added at the time of purchase. Addresses can be amended if the order has not shipped. Replacement products w

Can products be exchanged if the wrong one was shipped?

If you received the incorrect product, we are more than happy to assist with an exchange. Please contact our customer support team at [email protected] within 24 hours with your order reference details, and we will guide you through the process.

I've not received my order, but it states delivered what do I do?

If no one was home at the time of delivery, our delivery partner will try to leave the package in a safe location away from public view. Be sure to check around your home and with your neighbours or building management who may have collected the pack

Do Sweat Guard® ship worldwide?

Shipping is available to most countries. For any issues during checkout, contact [email protected] for assistance.

What should I do if I have not received my order?

Haven't received your order? Email [email protected] with your details. Check around your property or with neighbours for any missed deliveries.

How can I change my delivery address after placing an order?

Need to update your address? Contact [email protected]. If your order has shipped, use the tracking link adjust delivery options or select a collection point.