My order has been returned to sender, what does that mean?Updated 6 months ago

Orders that are returned to the sender are usually due to an incorrect address format, multiple failed deliveries or failure to collect from a local collection point. 

If you wish your order to be reshipped, a fee will be required first. 

Please contact our Customer Support Team at [email protected] for help. 

The accuracy of address and contact information is the responsibility of our customers.