We try to deliver Free of Charge where we can. Sometimes there may be additional Shipping costs determined by the product, delivery address and service level chosen e.g. express delivery. These charges are shown on our website at checkout. We continu
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Tracking information may not be immediately available after your
Orders placed before 12 noon will be with our courier on the same working day. Orders placed after 12 noon or over the weekend will be with our courier the next working day. Over UK Bank Holidays, orders will be shipped the next working day. Delivery
Orders that are returned to the sender are usually due to an incorrect address format, multiple failed deliveries or failure to collect from a local collection point. If you wish your order to be reshipped, a fee will be required first. Please contac
Please ensure the correct shipping address is added to the order. SWEAT GUARD® cannot accept responsibility if the incorrect address has been added at the time of purchase. Addresses can be amended if the order has not shipped. Replacement products w
If you received the incorrect product, we are more than happy to assist with an exchange. Please contact our customer support team at [email protected] within 24hrs with your order reference details, and we will guide you through the process.
If no one was home at the time of delivery, the delivery partner will try to leave the package in a safe location away from public view. Be sure to check around your home and with neighbours/building management who may have collected the package for
We do ship to most countries, however, there are a few that we are unable to send to. If you have any problems during checkout please contact us at [email protected].
.If you haven't received your order, please get in touch with our Customer Support Team at [email protected]. Provide us with any relevant information that may help us locate your order, such as your order number, full name or delivery address. If
If you need to change your delivery address after placing an order, please contact our Customer Support Team at [email protected] as soon as possible. If your order has not yet been collected by Royal Mail, we will make the necessary amendments to